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Home ›› BPO Services ›› Content Management Services
 

Content Management Services

HOV's Content Management Services offers integrated, end-to-end solutions to meet customer defined content requirements. HOV's Content Transformation Services are comprised of web-based document management through DocuTracks, content conversion for publishers utilizing eContent MAX and document archival and retrieval services through document DNA.

HOV's Document Management Services impact the entire life cycle of a typical document-centric process, from in-bound mail processing to final presentment, enabling customers to reduce operating costs, improve service levels and gain access to new technology with no capital investment. This suite of services include:

Mailroom Processing - HOV can receive your mail at one of our geographically dispersed locations or set up mailroom operations at a customer-designated location. The mailroom process begins by receiving, opening, sorting, and batching critical documents.

Document Imaging services - Document scanning and conversion solutions.

  • Media to Media Conversion - to further compliment our document imaging services, HOV Services provides media conversion to handle everything from simple media conversions (i.e. copying data from a 5 1/4" IBM optical disk to a DVD) to complex imaging conversions requiring data to be exported from one system, converted to a different image, media and index format.

Microfilm Scanning Services - Digital conversion of microfilm, microfiche and aperture cards.

document DNA - Online document storage, retrieval and delivery.

Data Capture - Business process improvement solutions including paper and image based data entry, OCR/ICR and forms processing and XML conversion.

Print & Mail - An efficient and cost-effective solution for managing the composition and distribution of critical correspondence, generating millions of mail pieces each year. These applications typically represent a recurring aspect of the client's workflow such as customer statements, collection letters, credit reports, checks, and Explanation of Payments (EOPs) to medical providers.


 
 
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