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Home ›› Industries ›› Government Industry Expertise

Government Industry Expertise

HOV Services strives to develop customer relationships that consistently exceed customer expectation through innovative and measurable solutions. Having served over 2,500 county, state, and Federal clients, our experience in helping government agencies align their outsourcing initiatives with their organizational goals is second to none.

HOV Services is dedicated to assisting those in the public sector looking for cost-effective migrations from legacy infrastructures to successful outsourced services. Our Government BPO solutions are flexible so that HOVS may tailor these solutions to allow any government customer to seamlessly merge dated systems with newer technologies and business process improvement strategies resulting in significant cost savings.

Begin your business transformation by exploring these services:

  • Document Lifecycle Services:
    • Mailroom Processing - HOV can receive your mail at one of our geographically dispersed locations or set up mailroom operations at a customer-designated location. The mailroom process begins by receiving, opening, sorting, and batching critical documents.
    • Document Imaging Solutions - Document scanning and conversion solutions.
      • Media to Media Conversion - to further compliment our document imaging services, HOV Services provides media conversion to handle everything from simple media conversions (i.e. copying data from a 5 1/4” IBM optical disk to a DVD) to complex imaging conversions requiring data to be exported from one system, converted to a different image, media and index format.
    • document DNA™ - Online document storage, retrieval and delivery.
    • Data Capture - Business process improvement solutions including paper and image based data entry, OCR/ICR and forms processing and XML conversion.
    • Print & Mail - An efficient and cost-effective solution for managing the composition and distribution of critical correspondence, generating millions of mail pieces each year.

Construction Claims Consulting

Our experience with construction claims consulting and litigation support has made HOV Services a trusted partner in the the public sector. HOV has provided testimony and analysis for CPM scheduling, contract damages, delay, disruption and impact to performance and acceleration of work for many organizations including:

  • State of Ohio: Attorney General’s Office, State Agencies and Various Universities
  • Dallas Area Rapid Transit
  • Dallas Independent School District

Contact us for more information.



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