2010 IAOP Outsourcing World Summit
Monday February 15th – Wednesday February 17th, 2010
Disney’s Yacht & Beach Club Resort

The theme couldn't be timelier: Using Outsourcing to Emerge as a Leader in the New Global Economy. With the current recession appearing to ease, the question now facing most businesses is how best to position themselves for the growth to come. For those of us in the outsourcing industry, the answer will naturally lead to new challenges and new opportunities. We'll be expected to innovate new services and business models that can flexibly adapt to whatever the ‘‘new normal” turns out to be. Operations will continue to become more global, more connected and more fluid. Customer-side organizations will demand greater value at lower costs, while the top providers will seek to powerfully leverage what they’re good at today into tomorrow’s solutions. Outsourcing also will be called on to step up to its role as a leader of corporate social responsibility on a truly global scale.

HOV Services will be hosting a cocktail reception in the Global Services Mall, from 5-6:30PM on Tuesday February 16th.