HOV Services strives to exceed expectations for every one of our customers. As a leader in Global Business Process Outsourcing, we develop fully integrated solutions that combine best-of-breed technology, leading-edge infrastructure and domain expertise to give you the most streamlined process available. Our end to end solutions for healthcare, banking and publishing and our e-content management solutions coupled with workflow based large volume transaction processing services set standards for the industry. HOV Services applies LEAN Six Sigma techniques to improve quality, reduce cost and improve cycle time of your business processes.
HOV Services' customers include over 50% of FORTUNE 100® companies across key verticals such as financial services, telecommunications, healthcare, insurance, construction, publishing, finance and accounting and government. Our customers are serviced from more than 50 locations across North America, as well as India, China and Mexico and our dedicated base of more than 12,000 employees are committed to exceeding expectations every time.
For our customers, we create value by providing quality products and services that are delivered reliably and cost effectively to enhance their ability to operate profitable businesses. We aspire to "Exceed Expectations" through our innovative solutions, superior customer service and competitive desire to be the best BPO provider to our customers and their industry.
For our employees, we create value by running an ethical business that offers equality of opportunity, career advancement and rewards their competence, performance and dedication to our customers, shareholders and business philosophy. We aspire to "Exceed Expectations" by being the employer of choice in the locations we work, by attracting and keeping high caliber individuals who work as a team to generate profit.
For our shareholders, we create value by diligently applying analysis, strategy and leadership to deliver profits worthy of their investment. We aspire to "Exceed Expectations" by being a leader in the BPO industry whose value is recognized by the profits we generate, the expertise of the staff we employ and our competitive accomplishments for customers we serve.
'Exceed Expectations' ... This is a way of life for us at HOV Services.